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Terms of Use

Effective Date: August 3, 2026
Last Updated: August 3, 2026

Welcome to the Ruben’s Auto Repair website. These Terms of Use (“Terms”) govern your access to and use of this website, including its content, appointment request forms, and other online features.

By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue using the website.

These Terms apply only to your use of the website. Automotive repair services, estimates, warranties, invoices, repair authorizations, and other transactions may also be governed by separate agreements or documents provided by Ruben’s Auto Repair.

About Ruben’s Auto Repair

Ruben’s Auto Repair is a family-owned and operated automotive repair shop located at 7210 Polar Bear, San Antonio, TX 78238. Since 1992, we have proudly served drivers throughout Northwest San Antonio and the surrounding communities with professional automotive maintenance and repair services.

The information on this website is intended to help customers learn about our services, request appointments, and contact our team. Nothing on this website creates a contractual obligation to perform services until both parties agree to the requested work.

Website Content

We work hard to keep the information on this website accurate, current, and helpful. However, automotive technology, manufacturer recommendations, pricing, labor rates, service availability, and repair procedures may change over time.

The content on this website is provided for general informational purposes only and should not be considered professional mechanical advice, a vehicle diagnosis, or a guarantee that a particular repair will resolve a vehicle concern. Every vehicle is different, and proper recommendations can only be made after an appropriate inspection or diagnostic evaluation.

If your vehicle experiences a safety-related issue, including brake failure, steering problems, overheating, or warning lights indicating a potentially unsafe condition, you should discontinue driving the vehicle when appropriate and seek professional assistance.

Appointment Requests

Our website allows customers to request service appointments for convenience. Submitting an appointment request does not automatically reserve a service time or guarantee technician availability.

Appointments are considered confirmed only after Ruben’s Auto Repair contacts you to verify scheduling availability. We may contact you to obtain additional vehicle information or recommend an alternative appointment time if necessary.

Estimates and Repairs

Any pricing, service descriptions, or repair information displayed on this website is provided as general guidance and does not constitute a binding estimate or offer.

Repair recommendations and pricing depend on several factors, including the vehicle’s condition, manufacturer requirements, parts availability, labor time, diagnostic findings, and additional concerns that may be discovered during inspection.

Additional repairs may occasionally become necessary after diagnostic testing or partial disassembly of vehicle components. When this occurs, we will communicate our findings and obtain appropriate authorization before proceeding, except where otherwise permitted by applicable law.

Customer Responsibilities

To help us provide accurate service, you agree to provide current and accurate contact information and vehicle information when requesting an appointment or authorizing repairs.

You are also responsible for reviewing estimates, repair authorizations, invoices, and warranty information before approving services. Promptly notifying us of any scheduling changes or questions helps us serve you more efficiently.

Payments

Payment for completed services is due according to the terms stated on the applicable invoice or repair order unless another written arrangement has been made.

If Ruben’s Auto Repair offers payment processing, financing options, or links to third-party payment providers, those services may be subject to additional terms and privacy policies established by the applicable provider. Ruben’s Auto Repair is not responsible for the independent policies or business practices of third-party payment or financing companies.

Warranties

Certain repairs may qualify for warranty coverage as described in the written warranty documentation provided at the time of service.

Statements made on this website regarding warranties are general in nature and do not replace or expand the specific terms, limitations, conditions, or exclusions contained in the written warranty provided for a particular repair. Customers should retain their repair invoices and warranty documentation for future reference.

Intellectual Property

Unless otherwise noted, the text, graphics, images, logos, page designs, and other original content on this website are owned by Ruben’s Auto Repair or used with appropriate permission and are protected by applicable intellectual property laws.

You may view, download, or print website content solely for your personal, non-commercial use. You may not reproduce, distribute, modify, publish, transmit, or commercially exploit any website content without prior written permission from Ruben’s Auto Repair.

Acceptable Use

You agree to use this website only for lawful purposes. You may not interfere with the operation or security of the website, attempt unauthorized access to any systems or information, introduce malicious software, submit false or misleading information, or use automated methods to copy or extract website content without permission.

We reserve the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated or when necessary to protect our website, customers, or business operations.

Third-Party Links

For your convenience, this website may include links to third-party websites or services, including mapping services, financing providers, manufacturers, review platforms, or social media websites.

These websites operate independently from Ruben’s Auto Repair and maintain their own terms, policies, and business practices. We encourage you to review their terms and privacy policies before using their services. Ruben’s Auto Repair is not responsible for the content, availability, or practices of third-party websites.

Disclaimer

This website is provided on an “as is” and “as available” basis. While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from harmful components.

To the fullest extent permitted by applicable law, Ruben’s Auto Repair disclaims all warranties relating solely to the operation and content of this website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This disclaimer does not affect any warranty that cannot legally be excluded or any written warranty that may apply to an authorized repair.

Limitation of Liability

To the fullest extent permitted by applicable law, Ruben’s Auto Repair shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of, or inability to use, this website.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law. These Terms do not affect any legal rights you may have regarding automotive repair services provided by Ruben’s Auto Repair.

Governing Law

These Terms are governed by the laws of the State of Texas and applicable federal law, without regard to conflict of law principles.

Any legal dispute relating solely to the use of this website shall be brought in a court of competent jurisdiction located in Bexar County, Texas, unless applicable law requires otherwise.

Changes to These Terms

Ruben’s Auto Repair may update these Terms of Use from time to time to reflect changes in our website, business operations, or legal requirements.

Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the website after the revised Terms become effective constitutes acceptance of those changes.

Contact Us

If you have questions regarding these Terms of Use, please contact us.

Ruben’s Auto Repair
7210 Polar Bear
San Antonio, TX 78238

Phone: (210) 647-1148

Business Hours:
Monday–Friday: 7:00 AM – 6:00 PM
Saturday & Sunday: Closed

Family-owned and proudly serving the San Antonio community since 1992.

Ruben’s Auto Repair is part of The Goose Automotive Family Serving San Antonio since August 2023

CONTACT

two blue horizontal line
vehicle services symbol

For Repair Support

210-647-1148

hours of operation

Hours of Operations

Mon to Fri 7AM - 6PM

email

Email


rubensautorepair@gmail.com

Ⓒ Rubens Auto Care Automotive

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